FAQ

If you have any questions or concerns about an existing order, please contact us at goneagainvintage@gmail.com or via IG @goneagainvintage

How much does shipping cost?

$12 within Canada & US, free shipping over $150

*free pickup available 6 days a week at our Richmond, BC retail store

International shipping $15-$50 depending on the weight of the package

When will I receive my order?

All orders are dropped off within 2-3 business days, shipping times vary based on your location but it is typically about 1-2 weeks delivery time within N.A

All shipments include tracking

Do you sell in bulk?

If you are interested in larger quantities please contact us (info above)

Are your products washed?

All items have been through a full wash cycle before posting. Some items have been treated for stains.

How do you measure your products?

The item is laid flat and measured across the chest from pit to pit, and from the top of the shoulder to the very bottom (inches)

How do I know when new products will release?

Will I be charged tax on my purchase?

There is a 5% GST tax on all items

7% PST tax is also applied to orders within British Columbia

Do you accept returns?

No, we do not accept returns on any orders. All sales are final.

*All products are second-hand and have been previously worn

- there may be stains/spots/marks/holes/etc.

- measurements and flaws are always listed

- please read the item descriptions carefully